
- Safe splashtop download how to#
- Safe splashtop download upgrade#
- Safe splashtop download software#
- Safe splashtop download Pc#
- Safe splashtop download download#
See how Splashtop provides industry-leading remote access security.Ĭyber-security is more critical than ever. Show reviews in all languages.Splashtop ensures that your users, data, and company are safe from external threats. We've been around since 2006 and established in the remote access space for many years, with millions of users including many former TeamViewer/LogMeIn users as our customers. We will get back to you within one business day, usually within one hour. Or submit a ticket with your callback number, too. Please do leave a voicemail so our team can give you a call back as soon as the queue clears. During peak hours, you indeed may have to wait a few minutes in the queue. Our support hours and ticket submission are listed at. Please also give us a screenshot of the out-of-date SHA256. We definitely don't try to block any antivirus.
Safe splashtop download download#
If you did indeed download from, please help provide more info about the malware you detected and why Splashtop blocked your anti-virus installation.
Safe splashtop download software#
Our software binaries are always signed with X.509 certificates, so they cannot be tampered with. Our servers all carry valid CA-signed SSL certificates to ensure you are truly connected to Splashtop. Splashtop software should always be downloaded from (e.g. Please contact us at referencing this situation and let us know the answers to the questions below, including where you downloaded from. All of this is a shame really as without these issues, splashtop is a great little product and works well but when a company behaves like this its really hard to speak well of them hence the 2 star review, not the 4-5 star it would be otherwise. We have reached out to Atera for more info with regards to us loosing the ability to offer remote support via splashtop as effectively we can't use their product now and are awaiting there official feedback. Needless to say this whole event has left a sour taste in the mouth. They suggested if we wanted to continue to use Atera we should just use SOS sessions instead, which is our current work around but this increases the onus on the end user and increases the time it takes to preform support. So if you are looking to partner up with splashtop just know they are quite willing to take your customer off you and use the reasoning that its a 'technical limitation' they have created as the reason why you should use them and not your current provider who happen to use splashtop to enable remote support. I came away from the chat with them with the impression they just wanted us to move away from using Atera to using their product.
Safe splashtop download upgrade#
But due to 'technical limitations' this wasn't possible so we should upgrade to splashtop to offer this type of support.
Safe splashtop download Pc#
When we raised this issue with them, they said that the best option was to upgrade our splashtop account to include multi access, to which I pointed out we already have two valid licences to access the PC one licence via Atera and one via themselves. We made it clear we already had atera and used splashtop to do remote support sessions. What is a major issue though is now we have lost our ability to offer remote support to users when they are accessing there machines via splashtop within our helpdesk (Atera).
Safe splashtop download how to#
However non of these things we're a major issue though once we had worked out what the issue was and how to work around them. Also management wasn't quite as easy as we had been lead to believe. We had to write scripts to reinstall splashtop on the client machines to get them to reinstall the clients before we could use them with end users. So we went to work, immediately things they said would just work didn't. After speaking to the sales team about are plan and speaking to the support team everything looked good. So we spoke to splashtop about licencing splashtop directly with them for our end users so we didn't need to deploy two remote clients to our clients machines. So when we realised that the world was likely to be pushed into lock down we decided that it would be good to be able to offer remote support to end user using the same system that we already use. We have used splashtop as part of Atera for nearly 3 years now, we've found splashtop to be ok for what we needed as part of our helpdesk other than a couple of bugs here and there which were resolved fairly quickly. Be careful if you want to partner with splashtop!
